Melisa, an international student from Mexico, had been living in Shanghai for several years. During her studies, her British Shorthair cat, Mordred, became her constant companion and an important part of her life.
After graduating, Melisa planned to return home to Cancun, Mexico on January 20, 2026. Her priority was ensuring Mordred could travel safely with her.
She contacted us in July 2025, and we provided full international pet travel support.
Our Support Process
1. International Travel Documentation
We completed all required export procedures, including ISO microchip implantation, rabies vaccination certification, veterinary examination, and issuance of the official Animal Health Certificate by authorized government veterinarians.

2. Flight Recommendation and Booking Guidance
We recommended Turkish Airlines, a pet-friendly airline that allows pets to travel as accompanied checked baggage. Melisa successfully booked her flight from Shanghai Pudong International Airport to Cancun.
3. Airline-Approved Travel Crate Guidance
We provided professional crate recommendations to ensure compliance with airline size and safety requirements, allowing Mordred to travel safely and without issues.
Safe Arrival and Happy Reunion
On January 24, 2026, Melisa confirmed that Mordred had safely arrived in Cancun. Mordred was healthy, calm, and reunited with his owner at home.
This successful relocation ensured that Melisa and her beloved companion could begin their new chapter together without separation.
